Panama-GPS Answers to the above questions:

• Yes call us in Panama at 832-2465 or USA 1-832-378-4400
  
• We are located in Panama and the USA
• We have the latest version including new connection to
• Albrook from Corredor Norte and new underpasses and
• the changes to many streets because of the new subway system.
• We do not publish or advertise on forums or blog sites.     
• We have an excellent reputation by our customers.
• We offer excellent customer service and product guarantee
• We do not use Google Earth like the other companies,
• we use actual drivers creating the new roads and
• Routes and tracks from our loyal customers and Drivers.

J.R.

You rock, I don't think I could have installed the software without you. I was told not to go to Panama without the maps so I know they will prove useful. However, you were far more helpful and made the process quite easy. I am very bad at techy stuff and you never made me feel stupid. Thanks for the patience and incredible customer support. You have a Fan.

I just returned from 2 weeks in Panama, we speak no Spanish, and so we relied heavily on the GPS to get around the whole country except Boca del Toro. We were told by several residents that GPS's don't work in Panama.

Our experience was wonderful as we arrived where we intended to go without any significant problems. The directions to restaurants grocery stores, and gas stations worked well. One unexpected help was the map showing the road ahead- This being our first trip to Panama, we found that curves are not marked by road side signs and the curves can be sharper than we are used too in 4 lane roads, also the roads are not banked well.

Watching the road ahead on the GPS help me to not enter the curve at too great a speed. Thank you for making such an excellent program for my Garmin GPS.

I wanted to thank J.R. for all of his help in getting my maps to work. I thought that I had downloaded my maps before we left Florida for Panama. When I arrived, my maps would not come up. Thanks to J.R. and his patience I now have working Panama maps.

This ordeal took over 2 hours because the phone dropped 6-7 times and my download cord [from the computer to the GPS] was not working properly, yet J.R. hung in there, patiently calling me back and talking me thru the steps.

Not only did this take up his time, it happened on a Sunday, but it took him away from his family time and his time off. I cannot thank J.R. enough. If this is an example of his customer service [which it is] then I will refer him to anyone who needs a map of Panama.

Thank you again for the advice. I hope you find the following helpful:

I had purchased a GPS Map previously and was planning on returning to Panama. I was a bit confused when I went online to find and download the map update as there were a couple websites that were nearly mirroring each other claiming to be PANAMA-GPS.

I had an interesting exchange of emails between the administrators of both websites and finally figured out that Panama-gps.com was the real deal. One indicator is that Panama-gps.com does not charge you more for the update than you paid for the original map download.

In fact, J.R. was very helpful walking me through the update. He was also able to offer some helpful advice for planning my upcoming trip

.

Thank you again, J.R.!

I travel to Chiriqui about every two years, and I've been buying your maps since you started selling them. I'm sorry to hear that a former employee is doing so much damage to your business. Even his receipts look exactly like yours. I guess it's only a matter of time until consumers realize how outdated the pirated maps being sold by Steve Magaric and Don Winner are. If I may, I would advise you to take every mention of the "Steve Magaric" name from your web site, as to not cause confusion with consumers like me.

Yah, it's working great. This is as good as I had hoped for. (High praise, I wanted a lot)

On my Garmin I can drill down on the maps, even from sitting in the US. I found my PC hotel and made a fav. Found little side streets in Boquete where my friend lives. Cool, cool.

If the Garmin does its job down in Panama, I'll write a real testimonial.

As a former IT dweeb, I know how hard it is to keep up with someone else's stuff as a third party. Sorry for not doing a good job of reading the manual. Your support was great.

I would tell anyone who wants GPS maps of Panama to get them from you! PANAMA-GPS charts are complete, Showing complete city streets and all back and country roads. The other charts were not half as good. In addition, your points of interest are much more complete making it possible to find every business I have tried to find. Keep up the good work!

Dr. Roberto Ocaña

I recently had some difficulty with my Panama GPS maps. I contacted J.R., and he provided excellent customer service. He walked me through the process, made sure my update subscription was properly registered and had my GPS working very quickly.

On a recent visit to Panama City, I was very impressed with the accuracy and detail of the map. I got around without any difficulties.

Thanks for the great customer service J.R.…. keep up the good work.

"Saved by Panama-GPS.com"

My wife and I are expats living in Panama and after about 4 months it was clear I needed to get her a GPS as the streets are not clearly marked and it can be intimidating if you're not sure how to get around, especially downtown. I bought her a Garmin in the US knowing that I would also need to download a map of Panama. I purchased and downloaded a map from a competitive website and spent almost a week troubleshooting trying to get it to function.

I consider myself "tech-savvy" and yet I was ready to give up and return the device due to all the frustration.... and then I found Panama-GPS.com. I was actually able to speak to a "live" person instead of email which was refreshing (and on a Sunday no less!). I explained my saga and the next day I was able to meet an employee face to face where they gave me a map (a much more updated one at that) and it worked instantly.

It's been almost a month now and we're liberated in Panama. My wife now drives everywhere with confidence and knows that if she gets lost, she can simply push "Home" on the device and the map directs her no matter where she is. They even called me in days after getting my new map to ensure I was satisfied and was working correctly - great service, that never happens in the US let alone Panama!

The company is based here and knows the country which is important given all the construction and ongoing map updates. If you need a map of Panama, look no further and save yourself the frustration I went through.

You are welcome to mention my name (first name/ last name initial) but not location if you would like an endorsement on your website.

Again thanks and hope your business troubles with the pirates get fully resolved.

P.S., I have copied Michael's on this email so you can reconnect with him.

Eric

Hello J.R.

Thank you for all the hard work that you people have put into this Panama GPS map, it was super easy to install and it works terrific! Your GPS software makes traveling around Panama City stress free. As we Live in Pedasi, we also do a lot of traveling into the interior, and again your GPS map has never failed us on ANY of our travels.

programmed destination.

I want to start off by saying Thank You for the update. I purchased the map back in 2008, it has been extremely helpful while navigating the streets of Panama. I’m sorry to hear about the fraud that has been taking place with your company.

I do not like people who steal, I especially dislike those that steal from their workplace. I sent you copy of my PayPal invoice, I hope it helps you in the prosecution case. If you need to purchase a map for your GPS, only buy from J.R. and from Panama-gps.

Most companies post phone numbers for assistance and when you call, if they pick up, there could be a language barrier. I called on Saturday, January 14, 2012 at 3:27 PM. To my surprise, J.R. answered the phone. Who calls a company on a Saturday and speaks to the owner? I did and J.R. was extremely helpful and even emailed me. If you want an excellent product with even better support, look no further.

Thanks

Luis O.